About Housing Adviser
Housing Adviser provides independent housing advice and advocacy for social and private renters across England. We support people facing problems such as disrepair, overcrowding, homelessness, temporary accommodation and unfair housing decisions.
Our service focuses on practical, evidence-led casework, including housing complaints, medical and suitability reviews, housing register issues and homelessness applications. We work directly with tenants to help them understand their rights and challenge poor decisions made by councils, housing associations and landlords.
Housing Adviser is led by an experienced Housing Paralegal, offering clear, professional and honest support at every stage of your housing journey.
Our Process
Our process is simple and focused on getting you the right outcome. Once you book, we review your information and documents in advance so we fully understand your situation. During your appointment, we provide clear housing advice, explain your options and agree the next steps with you. Where needed, we can continue to support you through ongoing advocacy, complaints and review requests.
Initial Case Review
Once you book, we review your information and documents in advance so we understand your housing situation before your appointment.
Advice & Next Steps
During your appointment, we explain your rights, confirm what your landlord or council should be doing and clearly set out your next steps.
Advocacy and Casework
Where needed, we prepare complaints, review requests and written representations to help you challenge decisions and resolve housing problems.
Ongoing Support
If your case is complex, you can continue with our ongoing advocacy support until your issue is resolved or your situation changes.
Our Quality Guarantee
We are committed to providing clear, accurate and honest housing advice at every stage of your case. We will treat your situation with care, review your information thoroughly and explain your options in a way that is easy to understand. Our advice is evidence-led and based on current housing guidance and practice, and we will always be transparent about what support we can provide and what outcomes are realistically possible.