Service Description

A complete support service where a housing paralegal guides you through your entire case from beginning to end. This is the most comprehensive option for anyone who wants full assistance, clear direction and every letter or document handled for them. From the moment you start the service until your case is resolved, you will have continuous support, legal level guidance and full case management so you never feel alone or unsure of what to do next. What this service includes: • Unlimited contact Tuesday to Friday between 10am and 4pm • All letters drafted for you, including complaints, reviews, appeals, follow ups and evidence requests • Full guidance on your rights and what the council or landlord must do • Step by step support through assessments, interviews, decisions and reviews • Help gathering evidence and organising your case properly • Ongoing responses to new information as it comes in • Clear strategy for each stage so you always know what to expect • Support with Ombudsman complaints if needed • Full management of your housing issue until the case is concluded This service is perfect if: • Your case is complex, stressful or ongoing • You want a professional to handle everything for you • You need legal level support to strengthen your case • You want consistent guidance, letters and updates without worrying about each step • You do not want to face the council or your landlord alone Outcome: You receive complete, continuous paralegal support from start to finish. Every letter is drafted, every step is guided and every stage is managed, giving you confidence, organisation and the strongest possible approach to your housing case.